Orders are prepared and shipped within 48 to 72 business hours. Delivery then takes 2 to 5 business days depending on the shipping method chosen.

Metropolitan France

Tracked letter: Delivery in 3 working days* from the date of dispatch.

Colissimo (Home): Delivery within 2 working days* from the date of dispatch.

Colissimo (Relay Point): Delivery within 2 working days* from the date of dispatch.

European Union

Tracked letter: Delivery in 4 to 5 working days* from the date of dispatch.

*All lead times are given as an indication.

You can also consult our delivery policy for more information.

Yes, of course! As soon as your order is prepared and handed over to the carrier, you will receive a shipping confirmation email containing a tracking link. This link will allow you to track the progress of your package in real time.

If necessary, you can track the progress of your package on our tracking page.

We deliver to mainland France and the European Union . 🌍

Shipping costs and delivery times vary depending on the destination and shipping method selected when ordering. All available options will be presented to you at checkout.

You can also consult our delivery policy for more information.

All orders are prepared and shipped with love in the Pink City, in Toulouse (31). 🫶🏼

We start from a simple belief: your ears are unique, and so should your jewelry. Each piece of jewelry is therefore sold individually , to offer you total freedom . This allows you to create your own looks, mix styles, and invent a combination that is unique to you.

Whether you prefer a single, discreet piece of jewelry, a cascade of earrings, or a bold mix, you're free to imagine your own world.

Because here, there are no rules. Only your desires, your style, your freedom.

Although 925 silver is a durable material, the gilding and rhodium plating can deteriorate if certain precautions are not taken. It is therefore recommended to remove your jewelry before showering or swimming. Salt, chlorine, and shower products are a highly corrosive cocktail that can quickly tarnish, weaken, or give unwanted colors to your jewelry.

For more information, visit our care advice page.

All of our jewelry is hypoallergenic and therefore suitable for sensitive skin.

We use 925 silver plated with 18-carat gold or rhodium, alloys known for their high skin tolerance and guaranteed nickel-free. You can wear your jewelry every day, with complete peace of mind, even if you are prone to allergies.

Que ce soit une boucle d'oreille ou un piercing, nous vous recommandons d’attendre une cicatrisation complète avant de porter nos bijoux. L'Argent 925 n'étant pas un matériaux de première pose, ces précautions permettent d’éviter tout risque d’infection, d’irritation ou de rejet du bijou. Une fois votre piercing cicatrisé, vous pouvez les porter sans hésiter. ✨

All our jewelry is made of 925 Silver . For silver jewelry, the 925 Silver is coated with a layer of rhodium , a rare metal that adds shine and protection to the jewelry. For gold jewelry, the 925 Silver is gilded with 18-carat gold.

For more information, see our materials page.

Pour les commandes contenant moins de 4 bijoux, vos pièces seront insérées dans un pochon en velours. Dès 4 bijoux achetés, le pochon est remplacé par une boîte à bijoux offerte.

Vous pouvez également choisir d’ajouter la boîte à bijoux à votre commande, quel que soit le nombre de bijoux commandés.

Afin d'assurer la protection de vos bijoux, le tout est expédié dans une enveloppe à bulles ou un carton selon la taille de la commande.

We accept credit card payments (Visa, Mastercard) . A simple, fast and secure way to order your favorite jewelry.

We process orders as quickly as possible to ensure short shipping times. If you wish to cancel or modify your order, please contact us as soon as possible at contact@boussolariabijoux.com.

Until your order has been processed, we will do our best to accommodate your request. Once the package has been handed over to the carrier, it will unfortunately no longer be possible to modify or cancel the order.

In this case, you can exercise your right of withdrawal upon receipt, in accordance with our return policy.

Payments are 100% secure !

All transactions on our site are protected by a secure payment system using SSL encryption. This ensures that your personal and banking information is transmitted in complete confidentiality.

We work exclusively with recognized and certified payment providers that comply with international security standards. Your bank details are never stored on our servers.

You can pay for your order with complete peace of mind.

Of course! You have 30 days after receiving your order to return the item. Jewelry must be returned in its original condition and packaging (pouch, box). Returns will not be accepted if the item is not in its original condition.

For more information, please visit our return policy.

For any return request, contact us at contact@boussolariabijoux.com

For more information, please visit our return policy.

Except in the case of an error on our part or a defective product, return costs are the responsibility of the customer.

For more information, please visit our return policy.

Once the package has been received and validated, the refund will be made using the initial payment method, within 14 calendar days.

If the item is not in its original condition, the refund will not take place and the item will be returned to you at your expense.

For more information, please visit our return policy.

For any other questions, you can contact us via our contact form .

Of course! Get 10% off your first order with the code: BIENVENUE10

And the cherry on top! 🍒 Get an extra 10% off when you sign up for our newsletter (we'll only send you interesting news, we promise 🤗)!